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Aeropower is
arguably Australia's premier rotary-wing
server to the nation's various electricity
distributors and suppliers. Employing unique
techniques in helicopter operations and
operating in Australia and overseas, its
requirements in terms of Crew Resource
Management stretched outside the usually
accepted cockpit environment. Using
electricity workers as part of its mission
crew, Aeropower has seen that the holistic
approach to training is the most effective.
As a result, this company has included its
pilots, lineworkers, aviation engineers,
managers and administration staff in its CRM
training. In their own words; 'Safety is
everyone's responsibility!' |
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The NSW Rural Fire Service
is in the forefront of developing its
management of aerial assets in the fight
against that perennial Australian threat;
bushfires. Using its members within the
aviation fields of Air Attack Supervisors,
Aviation Officers, Air Base Managers and Air
Base Operators, the RFS has used RHO
Aviation as part of its training cadre and
RHO Aviation has developed a special firefighting specific CRM course which
includes low flying hazards and aerodynamics
for non-aviators. This course has been
delivered successfully to the NSW Rural Fire
Service and members from State Forests, SES
of NSW and NSW Fire Brigades. |
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The government agencies of
NSW concerned with fighting bushfires;
National Parks and Wildlife Service, State
Forests, State Emergency Services and the
NSW Fire Brigades have cooperated in the
perennial fight for life and property. So
when the RFS called for a CRM facilitator to
assist with their Air Attack Supervisor's
course, members of the Interagency Teams
joined the RHO Aviation CRM course to learn
from and assist each other.
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The State Aircraft Unit of
Victoria is responsible for the tasking and
management of aerial firefighting aircraft
in Victoria. As part of their ongoing
professional development, the SAU asked RHO
Aviation to deliver a CRM package. The RHO
Aviation firefighting CRM course was
delivered to SAU, CFA and DSE members in
Victoria. |
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The Australian Customs
Service is on the front line of border
protection in Australia. Their arsenal of
tools include Rapid Response and
Surveillance helicopters. ACS officers needed appropriate
training to operate as Mission Crew on the
aircraft and so RHO Aviation was asked to
provide CRM training and Mission Crew
training for ACS officers.
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When Helicopters Australia
won the contract to supply aircraft and
aircrew to the Australian Customs Service,
it called upon RHO Aviation to provide
training for ACS in order to maximise the
effectiveness and efficiency of the border
security operations. |
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The largest helicopter
operator in the Australian civil aviation
industry, CHC Helicopters (Australia) asked
RHO Aviation to provide HUET training to
NSW-based medical personnel after the
company won the contract to supply EMS
aircraft and personnel to the NSW
government.
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Australian Helicopters has
been operating in the Torres Strait for the
Australian Customs Service for several
years. Its operations are many and varied;
SAR, EMS, Border Security, Charter, so when
its aircrew needed HUET, it called upon RHO
Aviation to provide the service. With our
portable training equipment, we proceeded to
the Torres Strait and Adelaide to conduct training with
the minimum of disruption to Australian
Helicopters' operations. |
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When Queenslanders are in
distress, the Queensland Ambulance Service
will be there, regardless of the location.
So when QAS needed their paramedics to be
trained in HUET so that they could be a part
of the SAR and EMS operations in far north
Queensland and the Torres
Straits, RHO Aviation was asked to provide
the training.
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The thin blue line; the
police services of Australia are there when
the chips are down. When the Queensland
Police Service took it upon themselves to
train their offices in Helicopter Underwater
Escape Training for operations in the Torres
Strait, RHO Aviation was there to provide
the training for them. |
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The South Australia Police
Force provided its members with Helicopter
Underwater Escape Training so that its
members would be well equipped to survive an
inadvertent helicopter ditching. |
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The Electricity Trust of
South Australia (ETSA) has long known that
its lineworkers who operate in aircraft are
ostensibly members of the crew and that CRM
should be a part of their training. In a
far-sighted show of exemplary management,
ETSA organised for a CRM course for its 'lineys',
some of whom had not started their aviation
training. Pitched at the appropriate level
and integrating a special safety and basic
aerodynamics component, the ETSA 'lineys'
went away better prepared for their new and
demanding tasks and with the confidence to
know their limitations and their strengths
and when and how to employ them.
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